ONLINE PRIVACY
STATEMENT
At TourDeal.net, we value and protect your privacy. We thank you for the trust that you place in us and we want you to know that the information you share with us will be treated with care.
The objective of our Online Privacy Statement is to disclose and explain what information we collect, use, and share and to explain the privacy choices that you can make. We encourage you to read our Online Privacy Statement as well as those of all websites that you visit.
This TourDeal.net Online Privacy Statement applies only to our United States visitors to AmericanExpress.com.
Effective Date: August 31, 2006
WHAT INFORMATION WE COLLECT AND HOW WE USE IT
Click here to learn:
• Collecting Information About You.
• Using Your Personal Information.
• Using Your E-mail Address.
• Mobile Offers.
• Ads That Link to Our Site.
• Children's Privacy. COMMUNICATION CHOICES
Click here to learn:
• How To Opt-In or Opt-Out of E-mail Marketing Offers.
• Additional Opt-Out Methods.
• Access or Changes to Your Information Online.
SECURING YOUR INFORMATION
Click here to read about our site's security measures.
APPLICABILITY OF THE ONLINE PRIVACY STATEMENT
• Privacy Statement for TourDeal.net Card Holders.
• Exclusion of Financial Products or Services.
You should feel secure in knowing that TourDeal.net does not sell or share personal information with marketers outside of TourDeal.net for purposes of offering their own products or services.
Collecting Information About You
When you visit our website, we collect information in order to service your accounts, save you time and better respond to your needs. We use “cookie” technology to collect site statistical information and improve your customer experience. Cookies set by TourDeal.net do not capture any personally identifiable information, such as your individual e-mail address.
We automatically collect some statistical data as you browse this website. For example, we automatically collect your ‘IP Address” used to connect your computer to the Internet, browser type and version, operating system and platform, average time spent on our site, pages viewed, information searched for, access times, and other relevant information about your online experience.
TourDeal.net may use “web beacons” to present offers on tourdeal.net, other sites on which TourDeal.net advertises, or in our e-mails. This enables us to enhance e-mail offers and track website usage. We sometimes use “vendors” and “business partners” to manage web beacons and the data they collect; however, Web beacons do not capture your individual e-mail address or any other personal information that you enter on the TourDeal.net site.
Web beacons are sometimes used on AmericanExpress.com webpages where transactions take place. In addition, e-mail offers that we send may contain web beacons to help us record response rates and to assist us in measuring the offer's effectiveness. No personally identifiable information such as name, address, telephone number, credit card number, or e-mail address is ever collected or passed via the use of web beacons.
Using Your Personal Information
TourDeal.net does not sell or share customer information with entities outside of TourDeal.net who may want to market to you their own products and services. You don't need to take any action for this benefit. TourDeal.net uses your information to process applications, complete transactions, respond to your requests, deliver the products and services in which you enroll or for which you apply, and notify you of promotions, updates, or special offers that we think may interest you. We also use your information to provide you with a more effective customer experience while on our website. In order to do this, we may process your information or combine it with other information that is publicly available. This enables us to customize your TourDeal.net experience and provide you with more relevant offers. TourDeal.net may also use the information that we collect from you online to market to you through alternative channels.
TourDeal.net may share your information within our family of companies; and, to provide services to you, we may share information with carefully selected "vendors" and "business partners" with whom we work. This includes companies that manage accounts; offer affinity, frequent-user, and reward programs; and, companies that perform marketing services and other business operations for us. All companies that act on our behalf are contractually obligated to keep all information confidential and to use the customer information only to provide the services we ask them to perform for you and us.
If you apply for products and services online, we may share information we collect about you with credit bureaus and similar organizations if we have your express consent or when required or permitted by law. To the extent permitted by law, we may disclose personally identifiable information to government authorities or third parties pursuant to a legal request, subpoena, or other legal process. We may also use or disclose your information as permitted by law to perform charge verifications, report or collect debts owed, fight fraud, or protect the legal rights of TourDeal.net, our customers, our websites, or its users.
Using Your E-mail Address
We may use your e-mail address for the following types of e-mail messages:
• Occasional Updates and Valuable Offers. We may send you e-mail updates about our products and services as well as valuable offers from our business partners that we send you on their behalf. For examples of these offers, please visit TourDeal.net Selects.
• Regularly Scheduled E-mail Newsletters related to TourDeal.net products or services in which you are enrolled.
You can also elect to receive other types of e-mail messages from us, including newsletters, alerts, or notifications.
Please note that even if you opt-out of marketing e-mails, we will continue to send you e-mail service notifications that are related to your account(s). These include e-mails that provide account information, answer your questions about a product or service, facilitate or confirm a sale, or fulfill a legal or regulatory disclosure requirement.
Mobile Offers
TourDeal.net does not sell or share mobile phone numbers with third parties and will only use the information for the specific communication into which you have opted-in.
Ads That Link to Our Site
TourDeal.net hires other companies to place our banner ads on other websites and to perform tracking and reporting activities on this site and other websites. This enables us to learn which advertisements and websites bring users to our websites. A unique "cookie," if it exists on your computer, is placed there either by us, an ad management partner, or by another advertiser who works with our ad management partners. However, these companies do not collect personally identifiable information in this manner and we do not give any personally identifiable information to them.
Third-party ad partners have their own privacy policies. If you would like more information about their privacy policies, including information on how to opt-out of their tracking methods, please visit this link.
Children's Privacy
AmericanExpress.com is not intended for use by children. We do not knowingly solicit data online from, or market online to, children under the age of 13. If we obtain personally identifiable information in error on a child under the age of 13 is collected, we will delete that information from our systems.
TourDeal.net respects the choices that you make regarding your privacy. You may request that TourDeal.net no longer send you marketing e-mails. Marketing e-mails from TourDeal.net may include information about new products and services being offered. If you choose not to hear from us, you will not receive offers about TourDeal.net products and services that may be of value to you.
How To Opt-In or Opt-Out of E-mail Marketing Offers
At the TourDeal.net E-mail Marketing Preferences link, you can change your e-mail marketing preferences to opt-out of marketing offers from TourDeal.net.
If you have opted-in to receive certain marketing e-mails from TourDeal.net, but decide that you no longer wish to subscribe, please follow the instructions that are located at the bottom of those e-mail messages in order to opt-out
Additional Opt-Out Methods - You may also opt-out of e-mail marketing by mail or telephone.
By Mail:
P.O. Box 025808
Miami, FL 33122
By Telephone:
Call (866) 371 9845 to opt-in or opt-out of TourDeal.net marketing offers.
TourDeal.net Card Members may also call the phone number listed on the back of your Card(s).
Access or Changes to Your Information Online
If you wish to make an adjustment to your online account, please use your User ID and Password to log-in on our homepage. You will then have access to your personal information and can correct or update your data. .
SECURING YOUR INFORMATION
We take reasonable precautions to keep all information obtained from our online visitors secure against unauthorized access and use and we periodically review our security measures. When you voluntarily provide us with information while registering, such as your name, address phone number, or social security number, your information is encrypted and transferred over a secure connection, available on browsers such as Mozilla Firefox or Microsoft Internet Explorer. The padlock icon found in most browsers will appear locked and the first characters of the website address will change from "http" to "https" if you are accessing a secure server.
Do not use e-mail to send us any personally identifiable information, since it would be unencrypted and can be read by anyone who receives or intercepts it. You may, however, safely contact us online by using our Secure Message Center. Once your information reaches us, we store it behind a secure firewall that blocks access to the information from outside of our network. Only TourDeal.net authorized individuals are allowed to access the information.
At TourDeal.net, security is about protecting our employees, other team members, customers, and business and information resources. TourDeal.net uses appropriate security controls and processes to provide this protection. Everyone working on the TourDeal.net team is responsible for taking the actions required to ensure this and compliance with laws and regulations.
APPLICABILITY OF THE ONLINE PRIVACY STATEMENT
• Privacy Statement for TourDeal.net Clients
This TourDeal.net Online Privacy Statement applies only to United States visitors to AmericanExpress.com. If you do not have a Card with TourDeal.net, you may call (800) 297-8378. This statement does not apply to those TourDeal.net sites that do not display or link to this statement or that have their own privacy statements.
This Online Privacy Statement sets out our company policy regarding the collection and use of customer information on this website and applies to all services and pages available under the domain Tourdeal.net.
About E-Mail Fraud
Overview — What is Phishing?
Phishing (pronounced "fishing") refers to fraudulent communications designed to
deceive consumers into divulging personal, financial, or account information, including
account user name and password, credit card information, and social security number.
E-mail is most commonly used for phishing due to its low cost, greater anonymity
for the sender, the ability to reach a large target group instantly, and the potential
to solicit an immediate response. However, fraudsters have also used online pop-up
windows, direct mail and phone calls.
Phishing e-mails often appear to come
from legitimate financial institutions, insurance companies or retailers. Techniques
such as a false "from" address, the use of seemingly authentic logos from financial
institutions, or Web links and graphics may be used to mislead consumers into believing
that they are dealing with a legitimate request for personal information. These
fraudulent e-mails often create a false sense of urgency intended to provoke the
recipient to take immediate action; for example, phishing e-mails frequently instruct
recipients to "validate" or "update" account information or face cancellation.
How to
Contact TourDeal.net about Fraudulent E-Mails
TourDeal.net Protects Your
Privacy and Personal Information
TourDeal.net takes your privacy very seriously. Should our name be used in efforts
to fraudulently obtain personal information, we will work aggressively to halt those
operations.
In addition, it is important to know
that TourDeal.net never sends e-mails requesting customers to reply in the body
of an e-mail with personal information, such as password, social security number,
account numbers, mother's maiden name, etc.
How to Protect Your Personal
Information
Fraudsters often create a sense of urgency to provoke you to take action immediately.
There is no need to respond instantly to an e-mail request. First, consider carefully
whether the business in question would have sent you the request. If you are in
doubt as to whether or not an e-mail is legitimate,
do not respond to it. If the questionable e-mail offers a link
asking you to provide personal information on a web page,
do not click on the link, even if it looks genuine. In any cases
of uncertainty, a safe alternative is to contact the company in question directly
through familiar communications channels, such as the phone number provided on a
billing statement or credit card. You can also log into the secure message center
of the company's website.
In all likelihood, phishing will continue to evolve into the use of more sophisticated
tactics. For this reason, it is important to always think twice before you provide
any personal information.